Last updated 1 January 2026
Privacy Policy
This Privacy Policy explains how Minglemintfeedburst Labs Ltd, company number 14872963, registered at 42 Larkspur House, 18 Mint Lane, London EC2A 4BX, United Kingdom, collects and uses personal information when you visit minglesmintfeedburst.lat, contact us, or use our AI writing and content toolkit resources.
Information we collect
We collect information you choose to provide, such as your name, work email address, organization, message content, and preferences when you submit a contact form or request a demo. If you correspond with us by email, we may retain your email address, message, attachments, and related support notes. We may also collect limited technical information automatically, including IP address, browser type, device type, pages visited, referring URL, approximate location derived from IP address, and event timestamps.
How we use information
We use personal information to respond to enquiries, provide requested information, improve our website, maintain security, measure aggregate usage, manage preferences, comply with legal obligations, and develop our services. We do not sell personal information. We do not use contact form messages to train public AI models. If we introduce a hosted product that processes user-submitted writing, we will provide additional product-specific terms and controls.
Cookies and analytics
We use essential cookies or local storage to remember cookie choices and support basic site functions. With your consent, we may use analytics cookies to understand aggregate traffic patterns, popular pages, and device performance. You can accept, reject, or manage preferences through the cookie banner. More detail is available in our Cookie Policy.
Third-party processors
We may use reputable processors for hosting, security monitoring, email delivery, customer relationship management, form handling, and analytics. These providers process information only as instructed by us and are expected to apply appropriate confidentiality and security measures. Where personal data is transferred outside the United Kingdom or European Economic Area, we rely on safeguards such as adequacy decisions, standard contractual clauses, or equivalent lawful transfer mechanisms.
GDPR and CCPA rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also have the right to withdraw consent where processing is based on consent. California residents may request disclosure of categories of personal information collected, request deletion, and opt out of sale or sharing. We do not sell personal information. To exercise rights, contact [email protected]. We may need to verify your identity before responding.
Retention
We keep enquiry records for up to 24 months after the last interaction unless a longer period is required for legal, accounting, dispute, or security purposes. Analytics data is retained in aggregate or pseudonymous form where practical. Cookie preference records are stored locally on your device until you clear browser storage or update your choice.
Security and DPO contact
We use reasonable administrative, technical, and organizational measures to protect personal information. No internet service can be guaranteed completely secure, so please avoid sending highly sensitive data through general contact forms. Our privacy lead and data protection contact can be reached at [email protected]. You may also contact the UK Information Commissioner’s Office if you believe your privacy rights have not been respected.